General Terms

Customer Experience

The customers' perception (conscious and subconscious) of their relationship with a company, their brands and/or services upon interacting with. Positive CX is important in gaining and maintaining customer loyalty. It is also an integral part of CRM.

Customer service

Customer service is the provision of service to customers before, during and after a purchase. 

Dashboard

A series of charts and graphs that incorporate a business's relevant data displayed in an easy-to-understand charts and graphs. It allows to monitor different business processes and department performance. The dashboard is often linked to a database, which allows it to be updated with every change.

Dependency Management

A technique, or a feature in build automation systems, that allows automated declaring, resolving and using dependencies that are required by a project. It helps to centralize information about dependencies in a project or several projects that have a common parent.

DES

Stands for Data Encryption Standard. It is a cypher with symmetric-key blocks incorporated in numerous communication channels, such as military, communication between ATM and computer and even in commerce. Symetric key means that the sender and receiver both use identical keys. This system works along side administrative security.

Device Driver

Device Drivers are the software through which, the kernel of a computer communicates with different hardware, without having to go into the details of how the hardware works.

Digital Marketing

“Digital marketing” refers to using digital channels, devices, and platforms (regardless of whether they are online or not) to build or promote marketing message.

Digital media

Digital media are any media that are encoded in machine-readable formats. Digital media can be created, viewed, distributed, modified and preserved on digital electronics devices.

Digital Security

Digital information security tactics and techniques for staying safe and secure from unwanted spying or digital attacks online. It also involves safe data storage, better password management, circumvention of censorship and online anonymity.

Digital signal processing

Digital signal processing (DSP) is the study of signals in a digital representation and the processing methods of these signals. DSP and analog signal processing are subsets of signal processing. It has three major subfields: audio signal processing, digital image processing and speech processing.

Digital Strategy

Digital Strategy is a form of strategic management and a business answer or response to a digital question, often best addressed as part of an overall business strategy

Direct selling

Direct selling refers to selling products directly to the consumer in a non-retail environment.

Dynamic Programming

A technique in algorithmic problem solving which involves breaking down a problem into a series of smaller ones (subproblems) and solving them separately. This way, when the same subproblem emerges, there is already a solution for it. It is an optimization method of sorts.

Email Marketing

Email marketing is the act of sending a commercial message, typically to a group of people, using email.

EMC

An international corporation and provider of desktop and cloud-based solutions. The company offers different types of products, including information storage, big data, data analytics, information security, content management and other services.

Enterprise Solutions

All software that is intended for an organization rather than an individual user. These organizations include businesses, governments, clubs, schools, etc. This type of software is also intended to solve enterprise level issues rather than departamental.

Enterprise software

Enterprise software, also known as enterprise application software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments.

Event management

Event management is the application of project management to the creation and development of large-scale events.

Event planning

Event planning is the process of managing a project such as a meeting, convention, tradeshow,  ceremony, team building activity, party, or convention.

ESET

An IT company that provides software solutions for Internet security, antivirus and firewall products. Their antivirus program NOD32 is available for Mac and PC users. The company has a strong presence in the endpoint security market and provides high-performance products.

Finite Element Analysis

Finite Element Analysis (FEA) is the simulation of any given physical phenomenon using the numerical technique called Finite Element Method (FEM).

FME

Stands for Feature Manipulation Engine. A platform that is an integrated collection of Spatial ETL. It is applied for the conversion of spatial data between geometric and digital formats. It is usually used with GIS, CAD and raster graphics software.

FPGA

Integrated Circuit (IC) which contains mainly three parts: onfigurable logic block, input/output configuration, logic interconnection.

Framework

A universal software environment that provides particular functionality to facilitate development of software applications, products and solutions. It indicates what kind of programs can be built and how they would interrelate. It can also specify programming interfaces or tools.

Freemium

A pricing model that typically applies to software or web services. It offers a free limited version of a product/service with basic features or a premium account with added features and functionality at an additional cost. It is a popular business model for startups.