Project Management


Application Programming Interface is the interface between the site and third-party programs and servers. On different online services or platforms, we can use the API to log in, instead of registering, through accounts in social networks.


Stands for Business Intelligence. A set of techniques and tools for the transformation of raw data into meaningful and useful information that could be easily interpreted for business analysis purposes, etc.

Business analysis

Business analysis is a research discipline of identifying business needs and determining solutions to business problems. 

Change management

Change management (sometimes abbreviated as CM) is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change. 


Stands for Customer Relationship Management. An approach to handling communication between a company and its potential customers. CRM software that stores information about the history of relations with customers to optimize marketing and improve customer service.


Team collaboration software, developed by Atlassian. Software development teams use this kind of content management systems to assemble ideas, discuss the work, exchange documents, plans, wikis, team workspaces, workflows, etc. It integrates well with Jira.


Certified Scrum Master (CSM) is an entry-level credential designed to give professionals getting started as Scrum practitioners an understanding of the project management methodology.


The Certified Scrum Product Owner (CSPO) credential from the Scrum Alliance® will validate your expertise in Scrum, an agile framework that enables collaborative cross-functional teams to deliver projects in incremental portions. 

Data Analysis

A process of analyzing data that uses analytical and statistical tools to examine each component of the data provided and discover useful information.

Disaster Recovery

A set of policies and procedures which ensures the protection of organization from any significant effects in case of a negative event, which may include cyber attacks or hardware failure like servers or routers.


A type of business-management software used to collect data, store, manage and interpret it. ERP integrates information from HR, financial, warehouse management and other departments into a unified program. ERP helps to standardize information about the company, its staff and customers, and keep it in one place.

Financial analysis

Financial analysis is the process of evaluating businesses, projects, budgets, and other finance-related transactions to determine their performance and suitability.


Process of attaining close and seamless coordination between several departments, groups, organizations, systems, etc.


A project management tool. It allows to plan and track different types of work, like an issue/bug, discussion, project task, etc., through a predefined workflow. It has all features to aid agile project development, including scrum and kanban boards, and roadmaps planning.


An agile method for managing the creation of products with an emphasis on continual delivery while not overburdening the development team. Like Scrum, Kanban is a process designed to help teams work together more effectively.


Stands for Key Performance Indicator. A measurable value that demonstrates how efficiently the company is achieving its key business objectives.

Lean Six Sigma

Lean Six Sigma is a management approach to business performance improvement that has blended the two individual specialisms of Lean and Six Sigma. There are different levels of Lean Six Sigma certifications which are divided into belt colors, similar to judo. The highest level of certification is a black belt.



A project management office (abbreviated to PMO) is a group or department within a business, government agency, or enterprise that defines and maintains standards for project management within the organization.


ACP is an acronym of Agile Certified Practitioner. This certification is provided by Project Management Institute PMI and hence it is PMI-ACP. ACP Certification carries a high level of professional integrity as it is a combination of agile training working on Agile projects and examining Agile fundamentals and tools. 


Project Management Professional (PMP) is an internationally recognized professional designation offered by the Project Management Institute (PMI).

Release management

Release management is the process of managing, planning, scheduling and controlling a software build through different stages and environments; including testing and deploying software releases.

Requirements Gathering

Requirements Gathering is the process of generating a list of requirements (functional, system, technical, etc.) from the various stakeholders (customers, users, vendors, IT staff, etc.) that will be used as the basis for the formal Requirements Definition.

Product Development

A process of creating a new product or modification of an existing product. Refers to all of the stages involved in bringing a product from concept or idea, through market release and beyond.  

Product marketing

Product marketing is the process of bringing a product to market and overseeing its overall success. Product marketers are focused on understanding and marketing to customers. They drive demand and usage of the product, which often includes writing positioning and messaging.

Product design

Product design describes the process of imagining, creating, and iterating products that solve users’ problems or address specific needs in a given market.

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