A drag-and-drop design tool for deploying, managing and optimizing engagement strategies. It does not require deep technical expertise. It provides features for developing and simplifying self-service applications, as well as communicating with the customers.
|Developed by||Genesys Telecommunications Laboratories|
|Latest stable version||Genesys 9|
|Used by||Ascension Health, Raytheon, Sandia National Laboratories|