Open-source Ticket Request System is a request system for managing incoming inquiries, complaints, support requests, defect reports, customer calls and e-mails. The program is written in Perl, it supports many DBMS (MySQL, PostgreSQL, etc.).
|Developed by||OTRS incorporated|
|Latest stable version||OTRS 5|
|Used by||GBM, Leica, LexCom|
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