This website uses cookies
We use cookies to continuously improve your experience on our site. More info.
Find and hire tech professionals
Dice backs GlossaryTech to keep it free for the community
Observe.AI
A conversational analytics platform designed to help businesses improve customer interactions and agent performance in call centers. It leverages AI and NLP technologies to analyze customer calls, providing insights and recommendations to enhance customer experiences and agent effectiveness.
| First released | 2017 |
| Developed by | Swapnil Jain, Sharath Keshava Narayana, and Akash Singh |
Add a new term
Add comment
Request to add a term
Leave your email and we'll notify you
as soon as the term is added.